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'Click-to-cancel' would make it easier to end subscriptions
5m 55s
A proposed rule from the Federal Trade Commission aims to let consumers easily cancel unwanted subscriptions. It would require getting out of those plans to be as easy as it was getting in. But many businesses argue the move is unnecessary meddling that will harm consumers. William Brangham discussed more with Erin Witte of the Consumer Federation of America and a supporter of this rule.